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Help

This section contains information on facilities available in the site including methods of navigation and links to sites giving accessibility advice and information on browsing the site. This page contains general help information relevant to the state portal website & is accessible from every page on the state portal Website. Whatever your query may be you are likely to find your answer here. If you have a query or problem about a specific link that is not addressed here, please use the 'Feedback' link provided on the header of every page.


Registering to the portal

Where can I find the link for registration to portal?

How many section does the registration form contains?

Why do I need to provide the security question & it's answer?

What are the mandatory fields to be filled-in the registration form?

What are the rules for login credentials?



Where can I find the link for registration to portal?

Getting registered to state portal is very easy. For registering to the portal you can select the link 'Register Now!' provided in the home page.You can also find it under the bread crumb "Login|Register" of the home page.


How many section does the registration form contains?

The registration form consists of following 3 sections :

1.Login Details 

   a.User Name
   b.Password
   c.Confirm Password
   d.Password Hint
   e.Your Answer
 
2.Please tell us about Yourself

   a.First Name
   b.Middle Name
   c.Last Name
   d.Town/Village
   e.Email ID
   f.Current Address
   g.City
   h.State
   i.Pincode
   j.Gender
   k.Date Of Birth
   l.Mobile Number
   m.Phone Number


3.Areas of Interest 

   a.Schemes
   b.IT Acts
   c.RTI Acts
   b.Documents
   c.Tenders
   b.Recruitments
   c.GOs and Notifications
   b.Acts
   c.


Why do I need to provide the security question & it's answer?

In case, when you forget your password you will be identified with this security information. The question & security answer that you provide during registration is the information that only the user must know. There are a few questions for the user to choose from. The user should select a question & provide a secret answer. Try not to enter a "popular" answer for this question. Ideally it should be easy for you to remember and hard for others to guess.


What are the mandatory fields to be filled-in the registration form?

The fields which are followed by "(Required)" in the registration form are mandatory.


What are the rules for login credentials?

1.UserName : User Name is a unique ID & must contain only alphabets & digits.Login ID is case-sensitive
2.Password : Password is case-sensitive & alphanumeric.



Login to the Portal

What if my login fails?

What if my password doesn't work?

What if I forget my password?

How do I change my password?



What if my login fails?

This may happen if you have not registered earlier, i.e your account does not exists. For this you must first register yourself.

This may also happen when you type your UserName or password incorrect and try to Login.


What if my password doesn't work?

Make sure your "caps lock" key is not on. User Name & password both are case sensitive. For example, "password" is not the same as "PaSSwoRd" or "PASSWORD" & abc12 is not same as ABC12 or 12ABC.


What if I forget my password?

In case you forget your password, click on 'Forgot Password?' link provided in the 'Sign in to your account' section of the home page & you will be directed to the concerned page. Here you can obtain a new password based on certain security parameters that you must have provided while registration.

 

You have to enter your Login ID. Fill in the answer that you have provided in response to the security question while registering. This answer must match the exact spellings, spaces, commas etc as provided during registration. Make sure to provide same & relevant information you have given during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password.

 

Once the form is successfully submitted, your new password will be the default password 'pudu123'.


How do I change my password?

If you would like to change your password, sign in to your account with your current password & click on the 'Change Password' link on the page that follows. Follow these steps to change your password:

 

1. Your Login ID will be displayed by default & it cannot be changed.
2. You will be asked to type your current password. Remember this field is case-sensitive.
3. Next, you will be asked to type your 'New Password'. Remember this field is also case-sensitive.
4. Next, you will be asked to re-type your 'New Password'. It should exactly match the new password you have entered in the field above.
5. Click on the 'Submit' button to change your password & login using your new password.



Page updated on 29/06/2012 11:38 IST